Support · Mon–Sat, 10:00 AM – 6:30 PM

Work That Keeps Businesses Running.

IT support, infrastructure, networking, server and office setup projects delivered by ITSC for businesses across Pune — and what changed for them afterwards.

0+Years of experience
0+Satisfied customers
0+Tickets completed
Completed Projects

Projects We Have Delivered

Office IT Setup

New corporate office, ready on move-in day

Corporate office · 60 users

Structured cabling, network rack, business Wi-Fi, firewall, printers and CCTV planned and installed for a new floor — handed over fully documented.

CablingWi-FiFirewallCCTV
Team started work on opening day
Server

Ageing servers consolidated onto one virtual host

Manufacturing company · 3 sites

Three old physical servers migrated to a single virtualised host with RAID storage, UPS and automated backups.

VirtualisationMigrationBackup
Less hardware, faster recovery
Network

Campus-wide Wi-Fi for a school

Education · multiple buildings

Coverage survey, managed access points and separate staff, student and guest networks across classrooms and labs.

Wi-Fi surveyVLANsAccess points
Stable coverage in every classroom
AMC & Support

Annual maintenance for a CA practice

CA firm · 25 users

AMC covering PCs, Tally server, printers and network with preventive visits before GST and audit season.

AMCTallyBackups
Smooth filing seasons
Infrastructure

Server room rebuild and structured cabling

Healthcare facility

Untidy cabling replaced with a labelled rack, patch panels and structured cabling, plus UPS and cooling checks.

RackCablingUPS
Faster fault-finding, cleaner setup
Network

Stores connected to head office

Retail chain · multiple stores

Site-to-site VPN links, standard store router setup and remote support so billing and stock sync with head office.

VPNRoutersRemote support
Central stock & billing access
Support

Email moved to Microsoft 365

Professional services firm

Mailboxes migrated from an old host, MFA enabled and Outlook configured on every laptop and phone.

Microsoft 365MFAMigration
Reliable, secure email
Infrastructure

Backup & recovery overhaul

SME · 40 users

Unmonitored USB backups replaced with NAS plus cloud copies, daily monitoring and monthly restore tests.

NASCloud backupMonitoring
Proven, tested recovery
Office Setup

Office relocation over a weekend

Growing company · 35 users

Servers, PCs, printers and network moved and reconnected to a new office between Friday evening and Monday morning.

RelocationNetworkDevices
No working day lost
Client Success Stories

The Problem. The Fix. The Result.

How we approach real business problems — from first call to measurable outcome.

Infrastructure Projects

Built From the Ground Up

Network, server, structured cabling and infrastructure deployments we plan, build and document.

01 · Network

Network Deployments

Managed switching, VLANs, firewalls and business Wi-Fi for offices, plants and campuses.

  • Design & IP planning
  • Switch & firewall setup
  • Wi-Fi coverage surveys
02 · Server

Server & Storage

Physical and virtual servers, NAS and backup infrastructure sized for the workload.

  • Virtualisation hosts
  • RAID & NAS storage
  • Backup & DR setup
03 · Cabling

Structured Cabling

Neat, labelled and tested cabling from the rack to every desk, camera and access point.

  • Cat6 runs & patch panels
  • Rack dressing & labels
  • Testing & documentation
04 · Facility

Complete Infrastructure

End-to-end infrastructure for new offices, branches and facilities — including CCTV, access and power.

  • Office & branch rollouts
  • CCTV & access control
  • UPS & power planning
Support Projects

Support That Made a Difference

Examples of IT support, AMC and troubleshooting engagements — the everyday work behind 65,399+ completed tickets.

AMC engagementPreventive care for 80 devices
  1. BeforeFrequent breakdowns and unplanned repair bills.
  2. What we didAsset register, quarterly preventive visits and priority support.
  3. AfterFewer surprises and a predictable annual IT budget.
TroubleshootingMystery slowdowns traced
  1. BeforeThe whole office slowed down every afternoon.
  2. What we didNetwork analysis found a looping switch and a backup job clash.
  3. AfterConsistent speed through the working day.
Helpdesk / ITSMFrom WhatsApp chaos to tickets
  1. BeforeRequests scattered across calls and chats; things got missed.
  2. What we didA single helpdesk with reference numbers, priorities and SLAs.
  3. AfterEvery request tracked and reported monthly.
Security supportPhishing attempt contained
  1. BeforeA staff member entered their password on a fake login page.
  2. What we didPassword reset, sessions revoked, MFA rolled out to all users.
  3. AfterAccounts protected and staff trained to spot phishing.

Have a project in mind? Let's make it the next success story.